In order to obtain information regarding national routes, please get in touch by phoning 0 703 40 33 40. The cost of call is net 2.10 PLN for every minute of connection started which is gross 2.56 PLN. The info-line is available 24 hours a day.
Using the given number, You can obtain detailed information regarding:
We encourage passengers to use our free connection search engine allowing for tracking any changes in traffic schedule at the MDA coach stations in Kraków and Nowy Sącz in real-time, 24 hours a day. Changes to the timetable are entered during the Stations' working hours, i.e. between 6.00 and 22.00.
Amongst other information, you are able to receive the prices and availability of tickets which are for sale at the MDA's Coach Stations ticket offices at any given time.
Apart from the above, it will make your detailed journey planning easier, thanks to the information regarding time of travel and detailed route indication. Thanks to this solution, complex journey planning with necessary transfers shall be done with ease.
At the MDA Coach Stations in Kraków and Nowy Sącz, the passengers have an information point at their disposal, where similarly to the telephone information and online connection search engine, you are able to plan your journey in detail and obtain the information regarding:
In Kraków, the information can be obtained from the designated customer service desk between 7.00 and 20.00 and on Saturdays and Sundays between 9.00 and 17.00.
At the MDA Coach Station in Nowy Sącz, the information can be obtained from the ticket counters between 6.00 and 18.45, on Saturdays between 7.00 and 14.45 and on Sundays between 9.00 and 16.45.
In both Kraków and Nowy Sącz, in order to enable the Passengers to access the information regarding the planned journey, there is information available in the form of mounted displays with timetables, LED displays inside and outside the buildings, e.g. by the departures stands. In Kraków, in the building within the main concourse, there is also an electronic display with real-time departures. In Nowy Sącz, on the other hand, LED displays are available for Passengers as well as two general timetables placed on the information boards.
In order to file a complaint, please contact us at the address: firstname.lastname@example.org